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LootXP FAQ

Do I need a Steam account?

Not for all giveaways, but for some Steam related giveaways we need your Steam account for verification, so make sure you have a public Steam Account. After the proccess you can switch back to private.

I got a key! Can I get more keys?

No, you cannot request another key from the same giveaway. If your friends want a key, they must request a key themselves.

How many keys will be available per giveaway?

The number of available keys is set by the developer of the game. We always try to get as many keys as possible.

Where is my key?

Go back to the respective giveaway page and click in the Loot Box to retrieve your key. Your key will be temporarily saved inside the Loot Box.

How can I activate my key?

Please follow the instructions on the giveaway page.

There are no more keys left, how do I get one?

Giveaways are very popular and often run out very quickly. Often times it will be the end of the giveaway, but every once in awhile we are able to get another batch of keys. We will update the information in the giveaway page when that is the case.

My key doesn’t work, it says it’s invalid.

Please review the giveaway instructions on the giveaway page, not all keys are Steam keys. If you are still having issues after following the giveaway instructions, please contact us at contact@lootxp.com and we will try to work with you to get your key working.

Why I have to link my Steam account?

Some giveaways required a Steam account. So if you already have a Lootxp account, you can link your Steam account.

Why my Steam account does not meet the requirements to access a giveaway?

Fake steam accounts, or new Steam accounts with no activity are not allowed. You need a public and active Steam account with games in your library.

Still need help?

Contact us at [email protected] and we will try to work with you to get your key working.

 

Rules
    • Each code can be redeem just once and each person cannot redeem more than one of these codes.
    • It’s not allowed to use multiple accounts
    • You are not allowed to sell a key to anyone else. Keys and In-Game Codes can be shared but not sold
    • It’s not allowed to change/fake your IP
    • Violation of the rules can get you banned
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